09 Jun Metalube conducts technical services training at Ducab – Dubai Cable Company
Providing a truly worldwide service
Metalube’s technical services team, hosts a successful technical services seminars in Dubai. Led by our Global Technical Services Manager Emma Pates our team completed a successful round of technical training to our customers in the Middle East., delivering technical service seminars with our customers at Dubai Cable Company – Ducab
Including our Technical Sales Manager Zaid Ahmad and Asia Technical Services Manager Ts. Mohd Shahrin Abu Bakar, this visit was conducted as part of Metalube’s comprehensive aftersales support.
Our Technical Service team, led by Emma Pates and Ts. Mohd Shahrin Abu Bakar, audited Neelkanth’s machines and ensured that their lubricant condition was optimal. We arranged Fluid Maintenance Training for the operations team. This allowed them to learn the best practices and effectively monitor and control the lubricants to maximize the service life of the tank.
Our technical support team is global and can help ensure the best customer results across the market.
‘Another great success for our technical support team, as they continue to improve our customer service and ensure the best results for our customers worldwide.
METALUBE congratulates Neelkanth Cables Manufacturing LLC – Dubai on the successful inauguration of their new factory in Dubai Industrial City. We are honored to have worked with Neelkanth from the design stage and provided technical guidance on selecting the right grade of wire drawing lubricants for specific applications of both Copper and Aluminium drawing.’
Technical Sales Manager, Zaid Ahmed
‘A recent stride in enhancing the technical capabilities of our operators and engineers, the training session with METALUBE at our JA and M2 sites was a resounding success. The program significantly enhanced our team’s proficiency in wire drawing lubricants, involving selection, application, and troubleshooting. Grateful to Metalube’s experts for their invaluable contributions.‘
Ducab (Dubai Cable Company Pvt Ltd)
These seminars are part of Metalube’s Total Fluid Management system. This is an innovative aftersales service designed to optimize performance and extend the life of our industry-leading lubricants. This approach ensures customers receive the expertise and ongoing guidance necessary to best utilize our products.
This revolutionary approach to customer service in the industry ensures:
– Maximised productivity
– Longer lubricant life
– Cutting-edge service and technology
– Continued support
– Reduced downtime and maintenance
This level of technical knowledge and continued customer support enables Metalube to offer a service unlike anything else in the industry.
At Metalube, we are committed to providing exceptional service to our clients, and we ensure local stock availability in UAE to service Neelkanth’s requirements on time. We are proud to have been a part of this incredible journey and wish Neelkanth Manufacturing continued success in the future.
English 
Chinese 
Portuguese 
Spanish 
Italian